• How you grow matters – looking for your next career challenge in the New Year?
• Want to help to transform client organisations by putting the customer at the heart of everything that they do?
• Reinvigorate your strategic insights career by joining one of the fastest growing teams in Australia
• Take your consulting experience to the next level by collaborating with sector and technical specialists to build your knowledge and network.

KPMG Australia is part of a global network providing extensive services across a wide range of industries and sectors. Our people collaborate, share their expertise and create innovation as we partner with clients to solve complex challenges, empower change, drive disruption and growth. We look for talented people with the potential to make an extraordinary difference for our clients, our firm and our communities.

KPMG's Customer, Brand and Marketing Advisory division helps our clients capture and grow the value of their customers. Within this our KPMG Customer Intelligence team is key to unlocking sustainable growth.  We combine deep market research experience, social media analysis and advanced data analytics to enable evidence based decisions. ​

Your Opportunity:

As an accomplished Manager you will work with extraordinary people who are passionate about supporting clients and courageous in challenging what’s possible to achieve their goals. On a day to day basis you will:

Work closely and collaboratively with a wide range of clients across various sectors to lead the delivery of quality customer research for our clients, including fieldwork, analysis and reporting.

• Be able to provide guidance on research and analysis methodology, including advanced qualitative and quantitative approaches, to clients and junior team members.
• Take the lead in preparing for and participating in field work such as: workshops, focus group sessions and interviews with clients and their stakeholders.
• Be comfortable using digital tools for fieldwork (such as online video focus groups), workshops, data analysis and presentation.
• Be hands-on in analysing both qualitative and quantitative data, applying your well-developed problem-solving skills to draw insights into client challenges and suggest relevant actions.
• Utilize your excellent communication skills to prepare and present impactful reports.
• Support business development activities including proposal support.
• Engage and build strong relationships with our clients and KPMG teams across a broad range of sectors including financial services, packaged goods, government, energy, technology and media.
• Support Director and Partner in delivering client engagements to a consistently high standard of accuracy, project management and timeliness.

How are you Extraordinary?

At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities.

To be considered for this opportunity, your qualifications, skills & experience could include: 

Hands on experience as a practitioner of researcher i.e.: problem articulation, proposal writing, designing and undertaking a range of qualitative and quantitative methods, conducting analysis reporting and delivering presentations to a high standard.

• Demonstrated agency research experience/ market research/ insights/ strategy experience.
• Consulting experience or client facing experience is highly beneficial.
• Evidence of strong analytical skills and numerical ability.
• Confidence in relationship building abilities and the ability to take part in business development activities.
• Excellent verbal and written communication skills with a passion for analysis and problem solving.
• Experience in performance managing individuals and research teams.
• University degree (e.g. Business, Commerce, Marketing, Mathematics, Statistics, Economics, Psychology, Law)

The KPMG Difference

Our people are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other.

We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBT+ workplace inclusion. 

Our commitment to ‘Flexibility’ allows our people to manage the changing demands of work, personal or family life. Explore the links below to hear our people share their experience @ KPMG:

Flexibility empowers wellbeing

Flexibility enables contribution to the community

Flexibility inspires technology & innovation

Flexibility supports family

Make KPMG the clear choice for your career and be Extraordinary!

This is an exciting opportunity to be a part of KPMG and its ongoing success. So if you want a career where you can use your deep expertise to deliver real results, talk to us first.

Please apply for this position by submitting your confidential application online.